Privacy Policy

[Last Updated: September 2, 2025]

 [Effective Date: October 1, 2025]

1. Introduction & Our Data Privacy Commitment

Welcome to Sarinoz. As a responsible online entity, we are deeply committed to protecting the privacy of our website visitors and customers. This comprehensive Privacy Policy details our practices concerning the collection, use, and protection of your personal information, adhering to global standards like GDPR and CCPA.

We believe a clear, transparent policy builds the strongest trust. This document outlines our commitment to data minimization (collecting only what is necessary) and user control over their personal data.

1.1. Quick Reference: Key Data Practices

Focus Area (SEO Term) Sarinoz Practice Your Right (User Control)
Data Collection Transparently collecting Identifiers, Usage Data, and Transaction Details. Access, Correction, and Deletion.
Data Sharing Sharing strictly with essential Third-Party Service Providers (e.g., payment, hosting). Right to Opt-Out of any data “sale” or sharing (we do not sell your data).
Data Security Using SSL/TLS encryption, secure server architecture, and access control. Right to be informed of any data breach.
User Rights Providing simple, verifiable mechanisms to exercise all legal privacy rights. Right to Lodge a Complaint.

2. Categories of Personal Information Collected

We collect two primary categories of data. We never collect sensitive personal information without your explicit, opt-in consent.

2.1. Direct Identifiers and Account Data

This information is collected when you create an account, purchase a product, or contact us.

  • Identifiers: Name, email address, phone number, and physical mailing address.
    • Purpose: Account management, fulfillment of orders (contract necessity), and direct communication.
  • Transaction Records: Details of products or services purchased, payment history, and billing address.
    • Purpose: Processing payments, tax compliance, and business auditing (legal obligation). (Note: Full payment card details are not stored on Sarinoz servers.)
  • Customer Interaction Records: Content of emails, support tickets, and chat history.
    • Purpose: Providing customer service and maintaining quality control (legitimate interest).

2.2. Automatically Collected Information & Usage Data

This data is gathered using web technologies to ensure a smooth, functional, and optimized user experience.

  • Internet Activity:IP address, operating system details, browser type, device identifiers (mobile/desktop).
    • Purpose: Website security, fraud prevention, and ensuring site compatibility.
  • Geographical Data: General location data inferred from your IP address.
    • Purpose: Displaying localized content and complying with regional laws.
  • Usage and Behavioral Data: Pages viewed, content consumed, time spent on site, and conversion data.
    • Purpose: Search Engine Optimization (SEO), content improvement, and performance analytics.

3. The Role of Cookies and Tracking Technologies

Our website uses cookies to function correctly and to provide valuable features. We employ a multi-layered approach to tracking:

  • Essential Cookies: Necessary for basic site functionality (e.g., shopping cart, login authentication). (Cannot be turned off)
  • Performance Cookies: Collect anonymous data on how visitors use the website (e.g., which pages load slowest).
    • Benefit to You: Helps us optimize site speed and stability.
  • Marketing/Targeting Cookies: Used by us or our advertising partners to build a profile of your interests and show you relevant ads on other sites.
    • Benefit to You: More relevant offers and content.

Opt-Out Mechanism

You can manage your non-essential cookie preferences via our [Link to Cookie Consent Tool] pop-up or by adjusting your browser settings at any time.

4. Disclosure of Personal Information to Third Parties

We do not sell your personal information for monetary gain. We only share information with partners and vendors who are contractually obligated to protect your data.

  • Payment Processors: Services like Stripe or PayPal, which handle payment card data for secure transaction completion.
  • Cloud Hosting and Security: Providers that host our website and data securely (e.g., Amazon Web Services).
  • Analytics Providers (SEO Focus): Services like Google Analytics and search console tools to measure site traffic and performance.
  • Legal Compliance: Law enforcement or regulatory bodies when we are legally required to do so.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. Your Data Subject Rights (GDPR & CCPA Focused)

As a global digital service, we respect the full spectrum of international data rights. You may exercise these rights at any time by contacting us.

Your Right Description How to Exercise
Right to Know/Access Request the specific pieces and categories of personal data we have collected about you. Email the Privacy Team below.
Right to Rectification Correct inaccurate or incomplete personal information we hold. Update your Account Profile or email us.
Right to Deletion (Erasure) Request the permanent deletion of your personal data (subject to legal exceptions). Email the Privacy Team below.
Right to Opt-Out Direct us not to share your data with third parties. [Link to Do Not Sell/Share My Personal Information Page] or email us.
Right to Portability Receive your personal data in a structured, commonly used, and machine-readable format. Email the Privacy Team below.
Right to Non-Discrimination We will not discriminate against you for exercising any of your privacy rights. N/A

6. Data Security and Data Retention

Data Security Measures

To protect your data from unauthorized access, disclosure, or destruction, we have implemented the following key measures:

  • Encryption: All data transfer is secured via HTTPS/SSL encryption.
  • Access Control: Strict physical and technical controls over our data centers and internal information systems.
  • Regular Audits: We conduct regular vulnerability scanning and security audits to proactively identify and address risks.

Data Retention Policy

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. Once data is no longer necessary, it is securely destroyed or anonymized.

7. Contact Us

We encourage our users to be proactive about their privacy. If you have questions, concerns, or wish to exercise any of your legal rights, please contact our Data Protection Team immediately.

Sarinoz Data Protection Office Email:

info@sarinoz.com 

Mailing Address: 

30 N Gould St Ste R Sheridan, WY 82801, United States

59, Talaimari, 6204, Boalia, Rajshahi, Bangladesh

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